Warehouse Supervisor in Lake Bluff, IL at ITW

Date Posted: 2/28/2018

Job Snapshot

Job Description

This position will be responsible for directing, receiving, warehousing and outbound distribution operations to internal and external customers. This position will oversee the efficient receipt, storage, value-adding servicing and distribution of a wide
variety of products. The position coordinates activities of workers responsible for the counting, processing, inspecting, replenishing and locating of inbound merchandise. The goal is to ensure 100% fill rates and on time delivery to customers, labor productivity,
safety and that all warehouse processes are running smoothly and promptly.


  • Assist Logistics Manager by developing work procedures to expedite workflow and increase overall efficiency.
  • Ability to prioritize workflow and communicate priorities effectively with entire warehouse team – Logistics Coordinators and warehouse personnel.
  • Identify and prioritize workload of all warehouse areas and shift personnel to meet increased or changes in demand.
  • Ensure all inventory receiving and shipping records are maintained properly in in the ERP business system; coordinating inventory transfers with related departments,  maintain full products traceability, stock control and reconcilation with inventory control
  • Responsible for all areas of performance management including but not limited to selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, conducting performance
  • Manage and process customer and sales returns as applicable in company business systems. Oversee receiving, warehousing and distribution operations. 
  • Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data, control inventory levels and proper rotation of materials.
  • Responsible for Dangerous Goods paperwork for shipments, adhere to all warehousing, handling and shipping legislation requirements.
  • Able to perform required tasks in UPS/FEDEX systems.
  • Able to process and pack orders for domestic and export shipping, including machines that include custom packaging.
  • Guarantee all daily shipping and receiving activities are carried out as expected to maintain a high level of service.
  • Must be able to determine correct usage of labor staff hours to complete daily tasks and to ensure appropriate costing.
  • Implement company procedure and policies. Examine work for quality, Perfect Package Appearance (PPA), and conformance to policies and procedures. Study and standardize procedures to improve efficiency of workers. Strategically manage warehouse in compliance
    with company’s policies and vision.
  • Communicate with customers, suppliers, employees and transportation companies.
  • Produce various warehouse and shipping reports and statistics including (inbound and outbound reports, slow moving report, dead stock report, on time and fill rates by customer, inventory accuracy, etc.,).
  • Ability to backfill any WHSE position if and when needed (work schedule flexibility including some Saturday OT).

Job Requirements

Required Experience

  • BS or Associates degree in logistics, supply chain management or business administration is preferred.
  • At least three (3) years of warehousing & shipping supervisory experience in a manufacturing company.
  • At least five (5) or more years of overall warehousing and shipping experience.
  • Proven ability to implement process improvement initiatives.
  • Strong knowledge of warehousing Key Performance Indicators (KPIs).
  • Hands on experience with warehouse management software and databases.
  • Strong interpersonal skills for interacting with vendors, customers and employees.
  • Effective communication skills for communicating with support personnel and management.
  • Professional demeanor and positive attitude along with a great work ethic with the ability to multi-task. Comfort working in a fast-paced environment in a multi-person department.
  • Strong analytical and problem solving skills.
  • Good planning and organizational skills to balance and prioritize work.
  • Leadership skills and ability manage staff.
  • Must be proficient using Microsoft applications such as Word, Excel, Outlook, PowerPoint and general PC knowledge.
  • Experience utilizing motorized material handling equipment.