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Technical Sales Specialist in Tualatin, OR at ITW

Date Posted: 3/15/2019

Job Snapshot

Job Description

For more than 75 years, Gaylord has revolutionized kitchen ventilation with systems known for durability, dependability and meticulous attention to detail.  Today, Gaylord continues with groundbreaking designs and innovative approaches to solving the two main priorities facing foodservice operators: energy savings and labor optimization. 
Under direct supervision, provides technical sales support to assure successful customer integration and implementation of established organization products. Supports unit sales plan through pre-sales and/or post-sales technical consulting activities. Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs. Prepare cost estimates and engineered drawings by studying blueprints, plans and related customer documents; consulting with engineers, architects, consultants and other professional or technical personnel. Typical post-sale activities include gathering data and information on customer and participating in developing presentations relative to keeping customer current on how organization's product enhancements can meet customer's changing business needs.

Reports to Inside Sales Manager. Position will support the Field Selling Organization (FSO) to achieve sales goals as set forth in Annual Plan, execute the request for quote RFQ to release for fabrication RFF process for FSO, Foodservice Consultants, Mechanical Engineers, Targeted Specifiers and Dealers to achieve year-over-year growth in quotes, sales and hit-rate. Support Market Segment Focus (MSF) events as assigned. A wide degree of creativity is expected.


  • Learn, operate and optimize the RFQ through RFF processes.
  • Obtain orders and releases as assigned by Sales Manager.
  • Read plans and kitchen layouts; interpret into hood designs.
  • Use approved design tools to design, draw and quote project opportunities within requested and reasonable due dates.
  • Design fire suppression, Ansul Systems.
  • Design and quote DCV with illustrations showing interface to building BMS systems(Demand Control Ventilation)
  • Support Sales Reps as assigned by Sales Manager.
  • Assists in the preparation and presentation of technical proposals of how organization's products can meet the customer’s needs.
  • Assists in the preparation and presentation of customer systems/equipment needs to assure complete plan is feasible within cost, time, and environment constraints.
  • Support a culture and work practice with peers where performance on response times, accuracy and follow-thru meets Sales Manager objectives.
  • Report competitive landscape to Sales Manager regularly and recommend appropriate change to advance our competitive advantage.
  • Practice safe work environment guidelines according to policy.

Job Requirements

Preferred Qualifications

  • Ventilation Hood design experience
  • Prior exposure in the design of Controls, Automation and PLC’s.
  • Working knowledge of regulatory agencies such as NFPA, IMC, NEC
  • Basic understanding of HVAC, building, and/or automation control systems.
  • Experience selecting/sizing exhaust fans and makeup air units
  • Moderate understanding of Building HVAC Systems in order to quote projects

Required Skills

  • Basic skills to draw in AutoCAD 2D 3D
  • Basic understanding of electrical circuits HVAC Design and HVAC Controls
  • Proficient in reading and comprehending: floor plans, kitchen layouts, mechanical blueprints and specifications
  • Ability to articulate a value proposition
  • Customer relationship skills
  • Problem Solving skills
  • Excellent verbal, written, and interpersonal communication skills
  • Proficient in Microsoft Office Applications
  • High Aptitude for creating sense of urgency, accuracy and responsiveness
  • Organized and detail oriented
  • Analytical Skills
  • Results Driven
  • Teamwork oriented

Required Education

  • Associates Degree or equivalent experience

Required Experience

  • Four (4) or more years of experience or training in a technical field; or equivalent combination of education and experience with HVAC and HVAC controls.

Other Details

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing this job the employee is frequently required to sit, talk and hear use hands and fingers to feel, handle. The employee is occasionally required to walk or operate office equipment and reach with hands and arms.
  • Specific vision abilities required by this job include: vision and ability to adjust and focus, in order to read floor plans, kitchen layouts, mechanical blueprints and specifications.
  • Sit at a desk and work on a computer for several hours per day.
  • Occasionally lift and carry up to 20 lbs.
  • Office Environment
  • Travel < 10%
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.