Site Quality and Food Safety Manager in Atlanta, GA at ITW Specialty Products

Date Posted: 4/15/2018

Job Snapshot

Job Description

Description Position at Zip-Pak

Zip-Pak Atlanta is seeking a Site Quality and Food Safety Manager for its location in Atlanta. This role has one QA Technician reporting to them.

Principal Accountabilities
: include the following. Other duties may be assigned.

  • Drive to execute and complete root cause and corrective actions for customer complaints
  • Develop and manage overall supplier quality program driving best practices throughout the supply base; work with team and suppliers to ensure root cause analysis is performed and corrective action plans are completed
  • Review and study existing equipment, systems and processes to improve efficiency, increase quality and reduce costs
  • Responsible for all customer inquiries related to product safety, regulatory issues and product-related technical questions
  • Lead SQF program in the Atlanta facility and drive continuous improvement of quality systems to ensure compliance and improve efficiency
  • Administer the company’s corrective/preventative action and customer complaint system ensuring that failures are thoroughly resolved and communicated timely and effectively to the customer
  • Works with production team to identify improvements in manufacturing processes specific to error proofing and quality assurance/control
  • Partners with Engineering team members in troubleshooting product design and performance issues
  • Partners with Sales and Marketing to determine exposure / impact of quality problems as well as potential improvements.
  • Demonstrates computer skills required for the position – spreadsheet and database software and basic abilities to read and manipulate drawings
  • Applies 80/20 principals to daily operation
  • Maintain calibration of all quality control equipment and measurement devices
  • Perform other related duties as assigned.

Education and Experience


  • Technical Bachelor’s Degree in Engineering, Quality, or related field
  • 7+ years progressive experience in a factory manufacturing environment utilizing Lean Manufacturing, Six Sigma, and/or Total Quality Management principles
  • 3+ years supervisory and/or leadership experience
  • 3+ years QA/QC experience as a Quality Manager and/or Senior Quality Engineer including implementing and managing Quality Management Systems  
  • Proven technical leadership with Continuous Improvement systems including the ability to utilize structured problem-solving methods to deliver breakthrough business results
    • Technical understanding of industrial engineered products with the ability to communicate technically to customers, suppliers, and co-workers
  • Technical Bachelor's Degree in Engineering, Quality or related field.


  • Plastics extrusion high-volume continuous manufacturing that includes improving process capabilities and working with raw plastic, equipment, dies, and profile forming
  • Food Safety program implementation experience that includes working with Global Food Safety Initiative (GFSI) Food Safety Management Schemes including Safe Quality Food (SQF), ISO FSSC 22000, and/or BRC; Certifications including SQF Practitioner and/or HACCP/HARP; working knowledge of General Management Practice (GMP)
  • Professional Quality Certifications by ASQ (American Society for Quality) including Certified Quality Engineer, Certified Manager of Quality/Organizational Excellence, Six Sigma Black Belt, Lean Six Sigma
  • 3+ years of experience working with sophisticated business systems including ITW 80/20, Toyota Production System, Danaher, etc.
  • Personal attributes including strong leadership presence, high-energy, detail oriented

Zip-Pak is an Equal Opportunity/Affirmative Action employer.  All qualified candidates will be considered without regard to sex, sexual orientation, gender identity, race, color, religion, national origin, age, protected veteran status, disability or any other characteristic protected by law.