Shipping/Receiving Supervisor in Westminster, MA at ITW

Date Posted: 3/27/2018

Job Snapshot

Job Description

Job Description

Job Title: Shipping/Receiving Supervisor

Reports to: Logistics Manager

Role Summary: The Shipping/Receiving Supervisor will report to the Logistics Manager and will be responsible to oversee all activities as they relate to departmental objectives including delivery performance, customer relations and related administrative practices.

Key Accountabilities:

●  Supervise a team of employees, including temporary and contract employees.

●  Assist with daily shipping activities such as order processing, receiving.

●  Use software to track, check, prioritize and route orders.

●  Have an in depth understanding of each function within the shipping/receiving department.

●  Managing all important documents such as advanced shipping notice (ASN), pick slips, bills of lading etc.

●  Attend daily meetings relating to shipping caused concerns/8D completion as applicable.

●  Direct the flow of packages from preparation to shipment

●  Inspect labels, barcodes and other features of completed orders

●  Establish or update work instructions and procedures as necessary.

●  Initial contact for resolution of day to day problems.

●  Continuously improve shipping/receiving operations.

●  Maintenance of accurate inventory and audits.

●  Maintain and promote a safe working environment.

●  Conduct employee performance evaluations.

●  Address employee performance/counseling issues as they arise.

●  Scheduling personnel to duties.

●  Control budget of the shipping department

●  Collaborate with warehouse, purchasing and manufacturing managers to optimize processes

●  Resolve issues regarding shipped orders

●  Other tasks and duties as assigned

Interactions Internal/External:

●  All Internal Departments

●  Externally with vendors and drivers.

Key Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

●  Proven inventory control knowledge.

●  Basic understanding of auditing functions.

●  Ability to work effectively in on-demand situations.

●  Ability to recognize need for change and implementation in a timely manner.

●  Must be “hands-on” supervisor.

●  Demonstrated leadership skills.

●  Proven experience as shipping supervisor/manager

●  Solid knowledge of logistics procedures

●  Experience in using EDI and preparing shipping documents (ASN)

●  Computer skills and excellent knowledge of MS Office

●  Good understanding of budgeting and reporting

●  Experience in directing and evaluating subordinates

●  Excellent organizational and communication skills

●  Attention to detail

Education & Experience:

●  2 year associates degree or university management program certificate; 4 years related experience and/or equivalent combination of education and experience.

●  1-3 years’ prior supervisory experience in manufacturing or shipping preferred.

Physical Requirements:

●  Must be able to retrieve cartons of product weighing up to 50 pounds from racks as high as 25 feet using high lift truck.

●  Must be able to operate high lift powered factory truck.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

These duties cover only the more significant duties and are only representatives, they are not meant to be all- inclusive. Other duties may be given in addition, or instead of, those listed here.

Job Requirements


Automotive OEM
ITW’s Automotive OEM segment designs and manufactures innovative fasteners, interior and exterior components, and powertrain and braking systems for OEMs and their top-tier suppliers. ITW’s automotive businesses have a high level of customer intimacy, enabling customer-back innovation to address complex needs such as vehicle efficiency, safety, and quality. Deep market knowledge and strong manufacturing process capabilities allow ITW’s automotive businesses to be nimble, niche problem solvers for their sophisticated customers.


  1. Warehouse Jobs
  2. Dispatcher Jobs