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Service Technician in Seattle, WA at ITW Food Equipment Group

Date Posted: 3/8/2019

Job Snapshot

Job Description

Service Technician I-IV: Adjusting, aligning, assembling, calibrating, inspecting, lubrication, and testing of Hobart equipment.  Problem diagnosis including electrical/mechanical and electronics troubleshooting.  Must be able to be innovative and use common sense to remedy a situation so the customer may resume operations.  Maintain frequent contact with the office to receive service assignments and review service problems with advisor, supervisor, or manager.  Consistently achieve or surpass weekly productivity and service labor revenue goals assigned by management.  Maintain working knowledge of latest modifications, retrofit, etc. for equipment assigned to service.  Assist others on equipment installations or in performing major repair assignments.  Maintain a working knowledge or parts stocking and identification methods, practices and procedures and achieve or exceed monthly parts sales goals.  Responsible for inventory and a professional appearance of service vehicle.  Satisfactorily complete factory schools and audio/visual field training as required.  Work overtime, often with short notice, as required, including on call.  Assist in obtaining long life maintenance contracts/ASW contracts and achieve or exceed monthly sales goals.   Assist, as necessary, with product demonstrations at customer locations and at trade shows.  Comply with all service policies and procedures of Hobart Corp. and the local branch.  Maintain personal image to meet or exceed company standards.   


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