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Service Sales Specialist in Norwood at ITW Test & Measurement and Equipment

Date Posted: 3/11/2019

Job Snapshot

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Job Description

Service Sales Specialist – Norwood, MA

Instron® is a global organization that designs, manufactures, sells and services materials testing systems. Instron is a clear global leader in materials testing applications and its leadership in the marketplace is continually expanding. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.

The Service Sales Specialist is a vital member of the Inside Service Group.  The position is responsible for the sales and renewal of service contracts and support agreements.  The role of the position is to be a highly proactive “can do" single point of contact for customers and to manage the long term customer relationship, in coordination with other regional team members.  Primary duties include pro-actively contacting existing and potential service and technical support agreement prospects and customers in an attempt to sell/extend their service and/or technical support agreement; contributing to the achievement of sales and service goals and quotas in assigned team territory; implementing territory sales strategies to maintain & build relationships with existing customers and to identify and qualify prospects; providing customer support through diligent telephone follow-up and maintaining and developing the territory’s customer database.
Successful applicants will have an Associates’ degree in a business discipline (Bachelors’ degree preferred), technical skills acquired through 4 years or equivalent in an inside sales position and extensive telephone selling experience of service, software or technical support contracts in a technical market.  Must be an extremely responsive person, demonstrate solid computer skills and full command of all MS Office products, have a proven ability to meet sales objectives and the ability to work extended hours as necessary.

Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately. Enjoy a competitive salary and generous benefits that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program. Instron is an Equal Opportunity/Affirmative Action employer. We employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.