Service/Repair Technician in Alameda, CA at ITW

Date Posted: 6/27/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Alameda, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/27/2019

Job Description

FIELD SERVICE TECHNICIAN – Technology Group
 
Simco-Ion, a division of Fortune 200 Illinois Tool Works, is the worldwide leader in static control.  Since 1936, Simco-Ion has developed and manufactured ionization solutions to service the semiconductor and general electronics industries.  
www.simco-ion.com

The Field Service Technician is a self-starter who is reliable and dependable. He/she provides product installation, maintenance, and technical support to a wide array of customers. Success is measured in terms of customer satisfaction and maximizing customer retention.
 
Essential duties of the Field Service Technician include:

  • New product installations, product servicing (calibration and maintenance) and tie workflow to schedules to ensure maximum efficiency
  • Flexible work schedule that includes up to 70% travel; may include occasional weekend and possible international travel
  • Proficient computer skills with regular use of Word, Excel, Email
  • In-depth knowledge of equipment
  • Ability to diagnose errors and technical problems and determine proper solutions
  • Consistent demonstration of quality
  • Original thinking and creativity
  • Produce timely and detailed field service reports and expense reports
  • Exemplifies team-work across organization
 
Technical degree or certification with 1-5 years related experience.  Familiarity with cleanroom products/equipment or instrumentation associated with industries such as semiconductor, medical device, life sciences, or other related industries.
 
Simco-Ion offers a comprehensive benefits package to include paid vacation, Medical, Dental, Vision, family life insurance, 401K with company match, and much more!