Retail National Account Manager in Los Angeles, CA at ITW

Date Posted: 3/3/2020

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Job Description

National Account Sales Manager - Retail

This is a remote sales position. The incumbent does not have to live in Los Angeles, but preferably will live in the Western part of the US.


 ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 56 countries that employ approximately 51,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of nearly 10,000 active patents.

Food Equipment Group

ITW Food Equipment Group LLC, through its subsidiaries, designs, manufactures, and services commercial food equipment for foodservice and food retail customers. The company’s products include Bakery, Cooking, Food Machines, Refrigeration, Ware Wash and Weigh Wrap equipment. Global Retail is part of the ITW Food Equipment Group. The location of the position is to be determined and will report directly to the VP of Retail Sales.

Incumbent will plan, organize, direct and control activities to achieve total revenue and profit goals with assigned National Accounts.  Interface with both internal and external senior-level management, ITW FEG product development personnel as well all relative contacts within assigned National Accounts, authorized Foodservice dealers and suppliers.  Individual will direct the activities of the assigned National Accounts through effective account management, Hobart service relationships, dealer programs, and end user relationships.    


•         Develop annual strategic plans and complete account profiles on all assigned active accounts.

•         Develop, implement and drive sales action plans to penetrate and maximize sales volume in all designated or target accounts.

•         Work with all product lines on enhancements and new product development; marketing programs; sales tools; and pricing strategies related to assigned accounts.

•         Maintain deep understanding of key operational issues, trends, and emerging strategies of managed account.

•         Manage all pricing issues and maintain discounting to acceptable levels.

•         Coordinate all account service activity.

•         Track competitive trends and pricing and actively communicate findings with appropriate field and product line management.

•         Conduct research and identify potential accounts for growth.

•         Serve as a first point of contact for all customer requirements. Manage resolution of customer and service complaints.

•         Have expertise in specifications, application and all ITW FEG equipment lines as well as working knowledge of overall kitchen design and operations.

•         Attend and support all customer and industry trade shows.

•         Coordinate within established guidelines all visits for assigned accounts.

•         Participation in and completion of all applicable training – including ongoing skill and knowledge development beyond initial training.

If you are a National Account Sales Manager who feels comfortable and confident with the skills mentioned above, please apply today!

Job Requirements


•         Bachelor’s degree

•         5+ years’ experience of targeting National Accounts and/or progressive sales management

•         Experience with product and service sales

•         Excellent oral, interpersonal and written communication skills

•         Proficient in Microsoft Office applications

•         Requires 50% travel 

•         Foodservice experience is a plus


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