Quality Manager in Gallatin, TN at ITW

Date Posted: 9/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    Gallatin, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Quality Manager will report directly to the Plant Manager.  Responsible for overseeing day-to-day operations and long-term planning of the quality and failure analysis functions within CIP driving elimination/reduction of waste.  This position will be responsible for maintaining and continually improving the world-class levels of product quality in a company-operated manufacturing facility and establish quality specifications to meet and exceed evolving expectations of its customers and market. Specific responsibilities include planning, directing, and leading the company's Quality Management System & Processes assuring adherence with both internal & external requirements, thus ensuring that the Quality Management System is effectively implemented throughout the organization to assure operational goals are met and exceeded on a continuous basis.

  • Responsible for driving sustainable quality improvements down to the floor level upstream in the conversion process that translates into elimination/reduction of waste costs.
  • Champions non-compliance corrective actions and read-across activities and projects to other areas of the business eliminating repeat occurrences.
  • Serves as liaison and point of contact between Customer (Automotive OEMs and Tiers) and the organization.
  • Supports the development of strategy and able to translate the vision and expectations into tactical application to meet business objectives in relation to quality operational initiatives and KPIs.
  • Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with plant leadership to maximize product & process reliability and minimize costs.
  • Develop and lead excellence in use of quality and automotive core tools application (e.g. 8D, 5-Why, FMEA, APQP, or Ishikawa).
  • Champion of internal audit and adherence to IATF-16949. Follows and stays current with IATF-16949 procedures, policies, manuals, and subscriptions. Aligns employees with quality behavior and quality standards (ISO IATF and consequently ISO-9001, ISO-14001, CQI-9, OHSAS, MMOG, and other related systems).
  • Manages the review of manual, procedures, work instructions, forms and entire plant quality system for compliance to current automotive standards and related agencies (i.e. AIAG, CSR, etc.).
  • Responsible for the identification, development, and sourcing of talent while creating a diverse and inclusive culture.
  • Actively engages in the continual improvement of safety and environmental initiatives for the organization. 

Job Requirements

Required Qualifications

  • Min 5 years of experience in relevant manufacturing processes and automotive industry preferably tier 1 or 2.
  • Advanced knowledge of Automotive OEM quality standards, systems, and processes.
  • Successful experience within a Tier 1 or 2 Automotive Supplier manufacturing facility.
  • Experience leading the APQP process to successful conclusion.
  • Working knowledge of ISO-9001/IATF-16949 requirements.
  • Bachelor’s degree in an Engineering Discipline or equivalent/relevant experience preferred.
  • Certified Quality Engineer (CQE) or equivalent is preferred.
Critical Competencies for Success:
  • Constructive Team Leader – Leads by example and makes those around him/her better. Attributes include being inclusive, hands-on, strategic, articulate, energetic, accountable, decisive, and hard working.  A positive motivator and team player who encourages and persuades, and an excellent team builder who knows how to attract talent, remove obstacles without alienating others, train, manage, reward, recognize, and retain a world class team.
  • Entrepreneurial – Able to work without substantial infrastructure. Must have the ability to “zoom-in and out,” to dive in to the trenches at one moment and tackle strategy the next. Technical Proficiency - Must have proven success in developing and implementing quality systems and should have demonstrated ability to manage and lead a team of highly skilled internal and external resources to ensure that the company is providing high quality innovative and high-performing products.
  • Excellent Communication Skills – Maintains an open flow of two-way communication, exhibiting strong verbal, written and presentation skills, stating expectations clearly and being visible to all stakeholders.  Exhibits executive presence in front of both internal and external audiences.  Being a good listener is a critical success factor.
  • Impeccable Integrity – Embodies and practices unquestioned personal and business integrity.  Recognized as a highly credible business leader.  Creates an environment of trust by acting with fairness and consistency, keeping commitments, and providing rationale for decisions.
  • Team Player with Maturity – An aggressive, results-oriented individual who, at the same time, is the consummate team player who can effectively negotiate with others to achieve win-win outcomes.  He/She will be well respected by senior management, peers, and subordinates, and will be secure in his or her technical and managerial abilities. 
  • Open Minded – A resilient and committed leader with a flexible and open operating style; non-political and non-bureaucratic; someone with a natural and effective consultative approach who will gain the trust and respect of individuals at all levels.  He/She will create an operating culture that promotes diversity and inclusion at all levels.