Quality Assurance Manager in Southampton at ITW

Date Posted: 5/13/2018

Job Snapshot

Job Description

Quality Assurance Manager  

M&C Specialties, an Illinois Tool Works (ITW) Company and custom manufacturer of pressure sensitive adhesive (PSA) components is seeking an experienced quality professional at our headquarters in Southampton, PA.  M&C was established in 1945 and is a recognized leader in the global converting market place.  We service numerous industries through our several certifications for quality including:   

·   General industrial through ISO-9001:2015 

·   Medical Device per 21 CFR 820, QSR and ISO-13485  

·   Automotive per IATF 16949 

·   Over the Counter Drugs according to 21 CFR 210/211 and cGMP 

Our parent company, ITW, is a fortune 200 diversified manufacturing company that was founded over 100 years ago on innovation and expanded on the strength of its customer commitment. With annual revenue of $14.3 billion in 2017, ITW has 49,000 employees and operations in more than 57 countries. ITW deploys a responsible, innovation-based approach and produces specialty products that provide customers with practical solutions to their needs. 

For more information about M&C, please visit our website at www.mcspecialties.com. 

This key role, which reports to the General Manager, is responsible for developing, monitoring and auditing all activities related to the quality management system as well as ensuring the quality standards for our processes, materials, and products are being met.  


·  Providing support to facilitate the manufacture of products that meet the needs of our customers 

·  Investigating internal processing issues and determining their cause

·  Investigating and facilitating resolution of customer complaints utilizing Root Cause Analysis, CA/PA, and 8-D    processes

·  Authoring and executing product and process validations – IQ, OQ & PQ 

·  Authoring: Control Plans, PFMEA’s, FMEAS’s, R&R reports, IMDS entries, and PPAPs

·  Evaluating potential sales opportunities for quality, regulatory and processing implications

·  Providing oversight for material supplier assessments

·  Researching and completing requests pertaining to RoHS, REACh, WEEE, Prop65 and other regulatory requirements related to raw materials we process 

·  Driving non-conformance investigations to ensure timely and robust corrective actions

·  Communicating Quality systems’ compliance risk; writing, reviewing and executing documents and procedures; participating in investigations or for-cause supplier site-audits; and acting as the quality subject matter expert on cross-functional project teams

·  Training, conducting and managing internal quality audits  


          Responsible for managing two members of quality department. 

Job Requirements


  • A results-oriented, continuous improvement-focused team player who can collaborate well with all internal and external customers to achieve win-win outcomes

  • Excellent analysis, planning, and implementation skills

  • Outstanding interpersonal and leadership skills

  • Strong experience with documentation and technical writing

  • Ability to read two dimensional blueprints

  • A demonstrated initiative to advance education of quality standards

  • Must have Core Tools knowledge and experience (APQP, SPC, MSA, PPAP, FMEA)

  • Experience with Minitab is a plus

  • Quality Auditor certification is preferred 


  • Bachelor’s degree (engineering, chemistry, or business preferred)

  • Minimum of 5 years experience in a quality control or assurance role in manufacturing environment

  • Experience with and solid understanding of national/international QMS standards such as ISO 9001:2015, ISO 13485 and IATF 16949

  • Broad experience with quality systems, including but not limited to validation, non-conformance, CAPA systems and investigations, laboratory controls, and production and process controls   

M&C Specialties is an equal opportunity / affirmative action employer. We strive to create a diverse and inclusive work environment where everyone is welcome to contribute their unique talents and ideas. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Reasonable accommodation will be made to enable persons with disabilities to apply and to perform the essential job functions.  


M&C offers a competitive salary and bonus structure along with an outstanding benefits package.