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Parts Coordinator in Norfolk, VA at ITW Food Equipment Group

Date Posted: 5/3/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Norfolk, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    5/3/2019

Job Description

Parts Coordinator/Administrative Specialist - Norfolk, VA

Hobart Service is looking for an experienced Administrative Specialist to join their team at their Norfolk, VA.
Job Summary:
The selected candidate will be able to perform a variety of duties including but not limited to:
Parts/Inventory Management:  
  • Maintain inventory control system, including updating computer and assist with audits conducted by Company auditors
  • Requisition parts from Troy, including following up on purchase orders and correspondence involving back orders
  • Regularly update files
  • May be requested to assist in the training or cross train other individuals in the office
  • Receives parts from Troy including verifying with packing slips, matching parts invoices with purchase orders and packing slips
  • Process Return Apparatus Tags (RAT) involving warranty claims and verify Warranty and Maintenance automatic scale/wrapper credits
  • Assist with replenishment of truck inventories and handle parts transfers to other Hobart Branches
  • Follow up on all pending credits
  • Handle over-the-counter parts sales to walk-in customers and stocking and pulling parts and assist with various job functions involved in tracking consignment
  • Assist in preparing reports on order status, parts & material shortages
  • Keep abreast of new products and related parts required for various modifications and keep bulletins updated
  • Various dispatching duties and shipping and receiving of products
  • Process parts mail orders from customers
  • Handle telephone orders from customers for parts, including writing up orders, and quoting prices, or availability of parts, upon request
  • Write up credits for returned merchandise and handle telephone requests from technicians for parts
  • Cycle counts/inventories
Administrative Duties:  
  • Handle Accounts Receivables, Accounts Payables functions and maintain various files as needed
  • Must be able to perform a variety of administrative duties associated with the Field Service Industry including preparing invoices from service orders
  • Must also be able to interact with 3rd party vendors/ service technology platforms utilized by some of our key accounts to oversee procedures and ensure compliance per customer and/ or Hobart guidelines
  • The incumbent will be able to prepare and/or maintain Excel and Word documents for correspondence, forms, orders, etc. 
  • The individual must be able to display professionalism and use tact on the telephone when talking to customers and other employees. The candidate will perform various other clerical functions as necessary.
To be considered for this exceptional career opportunity you must have at least the following:
  • Accredited High School diploma, Business or trade school or GED
  • 3-5 years of experience in office administration functions.
  • Ability to learn new technology
  • Excellent phone and communication skills.
  • Must be an organized, detail oriented individual, able to multi-task in a fast paced environment.
  • Computer Skills: Microsoft Office products Excel, Word, Outlook
  • Excellent verbal, written and interpersonal communication skills
Why Work for Us?
  • Competitive pay
  • Great insurance options with low premiums
  • Paid vacation and holidays
  • 401K with company match
  • Safety-conscious work environment

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