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Office Manager - ITW Car Care in Houston, TX at ITW Polymers and Fluids

Date Posted: 2/28/2019

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Office Manager

Reports to:  Divisional Human Resources Director

Location:  Houston, TX           


  • ITW Global Brands is looking for an Office Manager who is a multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.
  • To be successful as an Office Manager, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Office Manager must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, Office Managers should have a genuine desire to meet the needs of others.

Duties and Responsibilities:

  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
  • Providing real-time scheduling support by booking appointments and preventing conflicts.
  • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Screening phone calls and routing callers to the appropriate party.
  • Using computers to generate reports, create presentations and conduct research.
  • Greet and assist visitors.
  • Maintain polite and professional communication via phone, e-mail, and mail.
  • Anticipate the needs of others in order to ensure their seamless and positive experience.


  • High School Diploma or equivalent.
  • Attention to detail.
  • Minimum of 1 to 3 years of experience as an Office Manager or equivalent.


  • Strong Customer Service orientation and commitment to superior quality standards
  • Excellent written and verbal communication skills with ability to effectively communicate with internal colleagues and external clients
  • Ability to deliver analytical and fact-based decision making
  • Ability to prioritize and reprioritize as new activities appear
  • Problem solving and ability to create nontraditional options
  • Proven ability to engage with internal stakeholders and external partners and customers
  • Proficient computer skills - MS Office (PowerPoint, Excel, Word, Outlook, etc.) 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This job description should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this position.  Incumbents are required to perform other related functions as assigned.

In 2011, Illinois Tool Works (ITW) acquired the car care brands from Shell Lubricants.  ITW Global Brands was formed and now manufactures, markets, and distributes the portfolio of automotive appearance and performance products as well as wiper blades such as Gumout, Slick 50, Rain-X and Black Magic.



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