Network Engineer in Troy, OH at ITW Food Equipment Group

Date Posted: 6/20/2019

Job Snapshot

  • Employee Type:
  • Location:
    Troy, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Network Engineer - Troy OH
Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, and Respect.
Reporting to the Supervisor of Networking and Telecommunications, the Network Engineer has responsibilities in supporting, maintaining, and configuring LAN/WAN and voice infrastructure for Hobart Service. As a Network Engineer, the candidate will be responsible for the technical research and development providing a reliable, responsive, and secure network environment. This individual ensures related procedures adhere to our organizational mission and vision, enabling associates, customers, and partners. Vendors supported include Cisco, Meraki, Hewlett Packard, ShoreTel/Mitel, Palo Alto, Five9, among others. Technologies supported include MPLS, SDWAN, SIP, IPS/IDS, web filtering, next gen firewalls, among others.
  • Provide tier 2 and 3 support for LAN/WAN/Voice infrastructure and systems
  • Architect, design, document, and maintain LAN/WAN/Voice configurations
  • Develop documentation, training tools, and knowledge bases for issues and remediation steps
  • Keep up with industry trends and innovations to evaluate and recommend possible improvements to the network and telecommunications infrastructure
  • Secondary role in network security managing and maintaining systems such as firewall, IDS/IPS, and web filter administration
  • Participate in a 24/7 on-call rotation consisting of 2-4 weeks’ availability per year
  • Other duties as assigned
Qualification and Education Required
  • Associate’s degree in MIS/CS or related field
  • 5+ years’ experience managing, maintaining, and supporting multi-site LAN/WAN configurations
  • Effective communication skills, both written and oral; strong interpersonal skills required to communicate with all other team members, and company associates; must have customer service attitude and ability to work well with groups and independently
  • Strong organizational skills, capability to coordinate multiple activities in results-oriented environment; initiative and ability to enforce policies and procedures through influence
  • Ability to take ownership of assigned systems, making informed architecture decisions based on facts, trends, and industry research
  • Bachelor’s degree in MIS/CS or related field
  • Certifications: CCNA, Network+, ITIL Foundations
  • Experience supporting Cisco and Cisco Meraki routers, switches, and access points
  • Proficiency with the use of packet capture and protocol analysis tools and techniques
  • Intermediate experience managing firewall, IDS/IPS, and web filtering services, preferably Palo Alto
  • Experience supporting cloud contact centers
Why work for us?
  • Competitive pay
  • Great insurance options with low premiums
  • Paid vacation and holidays
  • 401K with company match
  • Safety-conscious work environment
Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.
If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at to request assistance. No other requests will be acknowledged.