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National Account Manager in Sidney, OH at ITW Food Equipment Group

Date Posted: 4/10/2019

Job Snapshot

Job Description

ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 56 countries that employ approximately 51,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of nearly 10,000 active patents.

Food Equipment Group                 

ITW Food Equipment Group LLC, through its subsidiaries, designs, manufactures, and services commercial food equipment for foodservice and food retail customers. The company’s products include warewashing equipment; cooking equipment including ovens, ranges, and broilers; refrigeration equipment including refrigerators, freezers, and prep tables; food processing equipment including slicers, mixers, and scales; and kitchen exhaust, ventilation, and pollution control systems.  Peerless Food Equipment is part of the ITW Food Equipment Group.

Peerless equipment indirectly touches consumers every day. To better explain our products, Peerless® mixers create the dough used to produce the loaves of bread purchased at grocery stores and the buns used for burgers at quick-serve restaurants. Peters® machinery assembles the sandwich cookies that get dunked in milk, by kids of all ages.

Incumbent will plan, organize, direct and control activities to achieve total revenue and profit goals with assigned National Accounts.  Interface with both internal and external senior-level management, Peerless product development personnel as well all relative contacts within assigned National Accounts, authorized agents and suppliers.  Individual will direct the activities of the assigned National Accounts through effective account management, Peerless service relationships, agent programs, and end user relationships.


•       Responsible for coordinating efforts of all departments (sales support, engineering, manufacturing,

service, etc.) and resources to ensure optimum customer satisfaction, including management of customer’s expectations to balance Peerless’ business needs with those of the customer.

•       Develop annual strategic plans and complete account profiles on all assigned active accounts.

•       Develop, implement and drive sales action plans to penetrate and maximize sales volume in all designated or target accounts.

•       Work with all product lines on enhancements and new product development; marketing programs; sales tools; and pricing strategies related to assigned accounts.

•       Position is the liaison between customer and engineering.

•       Act as liaison for product development recommendations for customer, market, and/or country to engineering.

•       Maintain deep understanding of key operational issues, trends, and emerging strategies of managed account.

•       Manage all pricing issues and maintain discounting to acceptable levels.

•       Coordinate all account service activity.

•       Track competitive trends and pricing and actively communicate findings with appropriate field and product line management.

•       Conduct research and identify potential accounts for growth.

•       Serve as a first point of contact for all customer requirements. Manage resolution of customer and service complaints.

•       Have expertise in specifications, application and all Peerless Food Equipment lines.

•       Manage and be available to attend all customer and industry trade shows.

•       Coordinate within established guidelines all VIP visits for assigned accounts.

•       Participation in and completion of all applicable training – including ongoing skill and knowledge development beyond initial training.

Job Requirements


•       Bachelor degree or equivalent industry experience 

•       5-8 years’ experience of progressive sales management and/or targeting National Accounts.

•       Demonstrated effective negotiation and sales management skills; ability to follow through on all aspects of the sales process.

•       Strong assessment, analysis, judgment and decision management skills

•       Experience with product and service sales

•       Ability to maintain composure in a very diverse and dynamic environment

•       Ability to control margins while generating revenue, financial acumen

•       Ability to understand and communicate effectively with multiple cultures.

•       Excellent oral, interpersonal and written communication skills

•       Proficient in Microsoft Office applications

•       Requires 50% travel 

 Preferred Qualifications

•       Baking Industry Experience

•       Capital equipment sales experience

•       Horizontal mixer sales experience

•       Knowledge of the wholesale baking industry.

•       National account management experience.

•       Contract negotiation experience.

•       Bi-lingual Spanish Communication

If you are a National Account Sales Manager who feels comfortable and confident with the skills mentioned above, please apply today!

Pre-employment screenings performed (which includes background checks and drug screening)

Global Retail, ITWFEG, is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITWFEG and Global Retail are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Food Machines is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. We offer a competitive salary and benefits package including medical, dental, and life insurance, short and long term disability benefits, holiday and vacation pay, 401(k) with liberal matching funds, and educational reimbursement. 

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at [Click Here to Email Your Resumé] to request assistance. No other requests will be acknowledged.