Mechanical Engineering Manager in Appleton, WI at ITW Welding

Date Posted: 6/25/2018

Job Snapshot

Job Description

BASIC DESCRIPTION:

Miller Welding Automation is looking for a qualified Flexible/Fixed Robotic Field Service Technician for the Kansas City, MO area, responsible for providing excellent customer service on troubleshooting robotic welding systems and application assistance during robotic welding system installs.

ESSENTIAL FUNCTIONS:

  • Handling phone calls relating to the service, repair, and application of the product
  • Creating service reports
  • Repair and testing of robotic welding equipment in the field
  • Travel to customer locations for technical support, repairs and installations of robotic welding systems
  • 70% travel could be required
  • Utilization of good oral and written communication skills to work professionally with customers within the guidelines of Miller Welding Automation
  • Candidates will be required to have easy access to either regional or major airports
  • Candidates will be required to live in the Kansas City, MO region of the USA
  • This job requires the individual to work and solve problems with little or no immediate supervision

Job Requirements

MINIMUM QUALIFICATIONS:

  • Associate Degree in Electronics, Electro-Mechanical Technology or equivalent experience in service, trouble shooting, or “Break/Fix” situations.

  • Strength in customer service with demonstrated troubleshooting skills required
  • Welding systems product knowledge is a plus
  • Good computer skills utilizing MicroSoft Office, Outlook and Internet programs
  • Candidate must be willing to travel when necessary; at times this could be short notice
  • Must be a self-starter, aggressive, and a good team player and possess the ability to make independent decisions and follow through to completion
  • Good communication and listening skills are extremely important

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