Key Account Manager in Grand Rapids, MI at ITW Automotive OEM

Date Posted: 8/30/2018

Job Snapshot

Job Description

Division Description: 

ITW Drawform Division serves major Tier suppliers with tightly toleranced and innovative components for the automotive and industrial markets totaling approximately $200M in revenues globally. The division holds a leadership position in North America and a growing presence in Europe. The division also supports ITW initiatives for our facility in China. 

The division drives profitability by leveraging its innovative solutions, design engineering and global footprint. 


Position Objective:

The Key Account Manager is will have the primary commercial responsibility for a group of assigned accounts.  The incumbent will represent ITW Drawform technical capabilities to existing and potential new customers to sell new products and fill open capacity. 

  • Identifies, develops and deploys comprehensive customer strategies to improve Drawform’s profitability and growth
  • Establishes personal rapport with customers to identify current and future needs, while working with cross-functional team to develop technical deep draw solutions to meet those needs. Develops sales forecasts for use in the annual & long-range planning processes; monitors market trends for use in forecast adjustments
  • Coordinates customer commercial negotiations, including LTA’s, pricing, tooling, contracts, etc.
  • Develop and manage target and open projects which have a high confidence of translating into sold orders.
  • Conduct initial product P.O. / contract review according to ITW policy and procedures.
  • Complete other duties as assigned or directed.



Job Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Bachelor’s degree or equivalent, technical degree a plus.
  • 7-10 years’ experience in Account Management or Key Account Management Role
  • Demonstrated ability to grow sales
  • Automotive industry experience, knowledge of stamping a plus.
  • Ability to communicate and negotiate, and to close a deal.
  • Ability to effectively resolve complex problems among internal departments, customers, and representatives.
  • Strong technical skills with proficiency in Office 365 programs. 
  • Travel required.


ITW offers a competitive compensation and benefits package, including competitively priced medical and dental coverage the first of the month following hire, free life insurance, paid vacation and holidays, and immediate 401k matching. Additional retirement savings contribution (above and beyond 401k) at no cost after one year.

ITW is an equal opportunity, equal employment, affirmative action employer.  We strive to create a diverse and inclusive work environment where everyone is welcome to contribute their unique talents and ideas.  We encourage applications from females, males, disabled/protected or other veterans, persons with disabilities, all races and ethnicities, sexual orientations and gender identities. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email to request assistance. No other requests will be acknowledged.


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