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Commercial Coordinator in Troy, MI at ITW

Date Posted: 4/16/2019

Job Snapshot

Job Description

Commercial Coordinator position now available at ITW Deltar Fasteners.

Illinois Tool Works Inc. (NYSE: ITW) is a global Fortune 200 diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries.   ITW, with approximately 14.5 billion dollars in global revenues, operates 7 major segments with businesses in 57 countries that employ approximately 55,000 women and men.


ITW Deltar Fasteners is in the Automotive segment and serves all the major OEMs and their tier suppliers with plastic fasteners totalling approximately $260M in revenues.

Commercial Coordinator role is located in Troy, MI

 ITW has an excellent benefits package that includes: 

  • Low Cost, Low Deductible Health, Dental and vision Insurance
  • 401K with Company Match
  • Company paid income insurance
  • Life Insurance
  • Short and Long term Disability
  • AD & D Insurance
  • Employee Wellness Programs
  • Good Work/Life Balance
  • Competitive Compensation
  • Paid Vacation, Paid Holidays, Paid Sick Time
  • Many more to review!

Position Summary:

You will report to the Sales Manager and are responsible to assist engineers and sales with all aspects of project management and overall customer service.

Primary Responsibilities:

  • Ensure the integrity of the information is maintained in the quote system and reflected accurately in the PSR (Project Status Report)
  • Inside sales responsibility involves working directly with pertinent customers (engineering and purchasing personnel)
  • Process all necessary customer quotations and purchase orders
  • Project Management responsibilities include accuracy of the 5-year Long-Range Plan (LRP)
  • Regular ship to forecast analysis to ensure precision of data
  • Maintain the accuracy of secured business (project kick-off)
  • Interface between Operations and Sales to ensure completion of all customer requirements.  For example, customer forms, packaging data requests, quality documents, supplier surveys, etc.
  • Support sales manager during the Annual Plan/LRP process
  • Other tasks and duties as assigned


Job Requirements

Position Skills and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum 4-year college degree or at least 8 years of customer service, sales or project management experience
  • At least 2 years’ customer service, sales or project management experience
  • Elevated proficiency within the Microsoft Office, PowerPoint presentations and Excel Formulas
  • Experience with Forecast database (such as SAPHRAN software)
  • Skilled in data analysis

Automotive OEM
ITW’s Automotive OEM segment designs and manufactures innovative fasteners, interior and exterior components, and powertrain and braking systems for OEMs and their top-tier suppliers. ITW’s automotive businesses have a high level of customer intimacy, enabling customer-back innovation to address complex needs such as vehicle efficiency, safety, and quality. Deep market knowledge and strong manufacturing process capabilities allow ITW’s automotive businesses to be nimble, niche problem solvers for their sophisticated customers.