Branch Manager in Detroit, MI at ITW Food Equipment Group

Date Posted: 11/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    Detroit, MI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

This position is based in Detroit, MI under the direction of the Regional Operations Manager – Greater Ohio Valley Market Area. 
The Branch Manager is responsible for the coordination of all business functions.  They are responsible to grow the business profitably by increasing the sales activities.  They are responsible for meeting service revenue growth, profitability, and expense targets along with return on management investment and corporate asset management objectives. Achievement of service revenue targets and selective sales quotas as assigned. This position may include some travel throughout the United States at times.

Branch details:

  • $6 Million P&L
  • 20 Direct Reports
  • Service Territory: Metro Detroit, Toledo, Flint, and Lansing

  • Individual will maintain close customer relationships with all customer types to promote service and equipment sales.
  • Uses leadership, management skill, creativity, business development, and available resources in achieving financial and non-financial goals of the Branch.
  • Assists in recruiting, hiring, training, motivating, and developing associates of the branch with the focus on providing prompt, accurate, and courteous service to both internal and external customers.
  • Manage multiple territories within the geography of the branch.
  • If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction.
  • Assisting with various improvement projects as required.

Minimum Qualifications:
  • Bachelor’s Degree and/or ITW Experience. 
  • 3 – 5 years’ experience in a service related business.
  • Supervisory experience
  • Strong customer relations skills
  • Financial acumen.
  • Basic electrical and mechanical knowledge.
  • Must be able to use decision-making, organizational and problem-solving skills as a routine part of daily activities.
  • Proficient in Microsoft Office applications, such as Word, Excel and Outlook.
  • Excellent interpersonal, organizational and communication skills.
  • Ability to meet goals and attain desired business results in a team-oriented environment is vital.
  • Must be willing to relocate and travel.

Physical Requirements:
  • Lifting 50-75 lbs with or without assistance
  • Climbing up to 8 ft with ladder
  • Extensive walking 3-5 miles / day
  • Extensive driving 5-6 hours/day
  • Kneeling, squatting, bending, pushing/pulling
  • Exposure to noise, heat, cold, slippery, wet conditions
  • Up to 25% travel, primarily within the North Region

 Pre-employment screenings performed (which includes background checks and drug screening)


 Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

 If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at to request assistance. No other requests will be acknowledged.
In accordance with the San Francisco Fair Chance Ordinance, Hobart Service considers all qualified applicants with a criminal history.