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Application/Sales Support Engineer in High Wycombe at ITW Test & Measurement and Equipment

Date Posted: 11/26/2018

Job Snapshot

Job Description

To support and grow Instron’s global Dynamic Testing business, we are looking for an energetic and driven individual to join our UK based application and sales support team. This group works with our sales organisation around the globe to promote our class leading and innovative products. Instron Dynamic Testing Products are used widely within organisations’ R&D departments, ranging from academia to automotive, aerospace and bio industries.

About us:

Instron, a division of ITW, is a global leader in materials testing applications and products. Operating from multiple manufacturing sites and sales/service offices around the world we design, manufacture, sell and service our extensive range of materials testing systems.

You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.

This position is based within Instron’s Dynamic Systems Business Team department, which is located at our European headquarters in High Wycombe, Buckinghamshire.

Position Summary: 

This challenging and rewarding role is to join an established team of application and sales support engineers responsible for understanding the application requirements and competitive situation for each project and creating the most appropriate and competitive solution from Instron’s range of fatigue testing products.

Key Tasks and Responsibilities:

 Providing a high level of pre and post-sale technical and application support to customers, sales engineers and our agents/distributors around the globe.

 Performing customer demonstrations and applications testing to support new business opportunities.

 Participating in customer meetings and giving presentations to a wide range of levels with an organisation.

 Contributing to the development of sales and marketing strategies for particular products, market segments or territories.

 Working in collaboration with our Engineering, Operations and Sales teams to ensure that product specifications, benefits, delivery requirements and pricing strategy are appropriate and communicated clearly in relation to each customer project.

 Provide input to ensure current and future Instron products specifications are competitive and provide class leading customer satisfaction.

 Work within the respect of the procedures, policy, values and strategies of the Company.

Skills and Experience


 Minimum of 2 years’ experience in either application engineering or technical sales environment.

 Experience gained in an environment where physical materials testing was performed, ideally fatigue testing of materials or components, is desirable.

 Ability to communicate at all levels on products/applications, both inside and outside the company, often to non-technical audiences.

 Excellent interpersonal and communication skills with a strong understanding/empathy with different audience needs, target markets & cultures.

 Flexible approach, with the ability to work calmly under pressure either individually or as part of a multi-disciplinary team.

 Strong PC skills in Microsoft applications.

Education and Qualifications

A Degree in an appropriate subject (preferably Engineering or Materials Science) is essential.


Job Requirements

Please note: You will need to be eligible to live and work in the UK without the requirement for a company-sponsored visa to be considered for this role.

ITW Test & Measurement and Electronics

ITW’s Test & Measurement business provides specialized test and measurement solutions with leading technology to a diverse set of customers operating in highly regulated, demanding environments. Strong brand positions, technological expertise, and market knowledge enable ITW to provide value-added testing and measuring equipment with service and aftermarket capabilities that customers value.
ITW’s Electronics business provides manufacturing and maintenance, repair, and operations (MRO) solutions that serve the semiconductor, industrial, life sciences, and automotive industries among others. Strong brands deliver quality performance and products that improve customers’ accuracy and speed to market.


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