Accounts Receivable Collections Specialist in Olathe, KS at ITW Pro Brands

Date Posted: 10/1/2019

Job Snapshot

  • Employee Type:
  • Location:
    805 East Old 56 Highway
    Olathe, KS
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

Core Responsibilities:

• Accurate application of customer payments utilizing customer remittances and associated reporting

• Manage assigned accounts and provide commentary/feedback in weekly meetings

• Interface with customers on collection matters and dispute resolution

• Research customer deductions using customer portals and Navision

• Interact with Customer Service and Staff Accountant on credit memo status and validity

• Perform other duties as assigned

Job Requirements

Education/Experience Requirements:

  • Associates Degree, preferred, or a commensurate level of directly related experience
  • Minimum 2 years of work experience required in credit/collections with direct customer contact
  • Demonstrate knowledge of proper accounting treatment for AR transactions and activities
  • Must have experienced with accounting software applications. Navision a plus.
  • Proficient in Microsoft Office particularly Word and Excel


Competencies/Skills Requirements:

  • Self-starter with discipline and detail-oriented.
  • Ability to work independently in a high-volume environment that requires a work product that is accurate and timely.
  • High degree of integrity including ability to successfully deal with sensitive or confidential information.
  • Ability to exhibit poise, composure, and confidence when confronting stressful or high-pressure situations.
  • Demonstrated ability to build and manage relationships across varying customer functions and levels.
  • Act with a sense of urgency to drive results and take initiative when necessary.
  • Strong listening and communication skills.
  • Ability to adapt to changes in the work environment.
  • Capable of solving problems and deal with a variety of customer requirements.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions as related to the job.
  • Act in accordance with all company policies and procedures.

ITW Pro Brands is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

ITW Polymers & Fluids
ITW’s Polymers & Fluids segment is composed of highly branded products serving diverse markets that require value-added, differentiated solutions. These product offerings include adhesives, sealants, coatings, lubricants, additives, and cleaners for global wind energy, automotive aftermarket, aerospace, construction, industrial, and automotive customers with unique needs. ITW differentiates through leading brand positions, technology, and innovation, and strong focus on specific niche opportunities.