Technical Sales Support/Trainer in Sint-Niklaas at ITW Polymers and Fluids

Date Posted: 10/7/2019

Job Snapshot

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Job Description

Wynn’s Belgium is part of Additives International, an ITW Division that manufactures and supplies specialty and innovative chemicals for the automotive aftermarket.  Wynn's offers additives to restore, protect and enhance the three essential fluid systems in your car: fuel, oil and coolant.  We manufacture products in Sint-Niklaas, Belgium and commercialize around the globe serving markets in Europe, Russia, Middle East, Africa, Asia,…

We are currently seeking a Technical Sales Support & Trainer. This position will be based in Sint-Niklaas, Belgium, with frequent travel throughout Europe.



The Technical Sales  Support & Trainer is responsible for all aspects related to technical support for the Division Additives International. He/She will provide knowledge and technical support to all users, sales agents and ITW personnel related to the Division's range of additives.


Provide Technical Advice to the Customer Portfolio (spare parts stores and workshops) and within the company

Technical Support to our Sales Network

Resolution of queries or complaints from customers, including cause analysis and recommendations for corrective and preventive actions;.

Demonstrations of products and machines to the Client Portfolio and to potential clients

Support for the sale of Additives in workshops and spare parts stores.

Give training and technical presentations to the Sales Network and the distribution network of our customers.

Develop standard training programs and  keep training packages up - to - date

Validating prototypes and tests

Formulate technical recommendations

Preparing standardized reports of visits


  • Necessary technical training: Higher Education in Automotive or Mechanical.
  • Experience in car mechanics, performing functions such as mechanic, workshop manager or similar.
  • Experience in mechanical and electrical repair and diagnostic machine.
  • It is advisable to have experience in the sale of additives and / or automotive products for machine shops.
  • Absolute availability to travel throughout Europe
  • Fluent in English and good level of German and French


  • Able to perform excellent product demonstrations;
  • Exceptional interpersonal skills and ability to work successfully with all levels within the organization;
  • Works autonomous, but with the necessary team-spirit;
  • Ability to identify problems and drive appropriate and effective solutions;
  • Takes initiative;
  • Hands-on approach and strong work ethic;
  • Accustomed to working autonomously and with a clear orientation towards the achievement of objectives;
  • Sense of priorities;
  • A real market-orientation;
  • Drive for excellence.


We offer you a challenging and versatile job in a truly international environment. You will work in a financially strong, growing and dynamic company with possibilities for step-by-step career growth.