Technical Product Manager in Carol Stream, IL at ITW

Date Posted: 8/9/2019

Job Snapshot

Job Description

About LOMA

Loma Systems®, an ITW Company, is a premier manufacturer of inspection equipment used to identify contaminants and product defects in the food and pharmaceutical industries.  Established in the UK in the 1960’s, Loma Systems is today one of the leading global companies involved in production line safety systems, boasting an impressive installed base of over 125,000 machines in over 100 countries.  Our talented team of people work across the world in a friendly, supportive work environment and with a no politics culture, there is nothing to stop you reaching your full potential.

Position Overview:

Broadly, the Technical Product Manager will:

  • Become the technical expert to support both internal and external customers inclusive of all technical support functions for the Loma product line (X-Ray, Metal Detection and Checkweighing Systems).
  • Work together with the sales and service channels to effectively promote and grow sales in North America.
  • Identify technical issues, technology updates and general communication with the UK development, technical and manufacturing teams.
  • Be the leader for project management, sales applications, presentations to key accounts, Customer-Back Innovation, and Discovery phase of the stage-gate process.


Responsibilities:

  • Work closely with the North America Sales Manager, Customer Relationship Manager and/or Business Unit Manager to develop a comprehensive sales, service and technical strategy to achieve annual sales goals.
  • Meet annual sales goals as established by management on all segments of the business.
  • Promote the complete range of Loma equipment via customer demonstrations, site visits and trade shows.
  • Ensure a functional standard of product knowledge by all direct sales staff and manufacturer’s agents.
  • Provide technical sales support for non-standard applications. This includes facilitating customer product testing.
  • Work closely with the Customer Relationship Manager to develop upgrade programs for legacy equipment as well as identify an adequate level of spares and PM programs for non-obsolete equipment; Identify, maintain, and communicate product life cycle events.
  • Work closely with the North America Service Manager to develop product knowledge and technical training for the field service and sales teams.
  • Review proposal requests to determine validity and performance of all Loma’s product offerings.
  • Create and submit to management relevant monthly reports that reflect product activity by region.
  • Manage and oversee the effective communication with the Loma UK Global Product Team relating to new product development, customer product feedback and resolution of application issues.
  • Define new product pricing and communicate data-driven value proposition for new Loma products.
  • Partner with the Marketing Department to create communication tools to share competitive product analysis across the organization.
  • In addition to the duties listed above, the position holder must carry out tasks assigned by their supervisor that are essentially related to their duties.

Job Requirements

  • High school diploma required. Bachelor’s degree in technical field and minimum 5 years of experience in a similar role required. May substitute the educational requirement with minimum 9 years of experience in a similar role.
  • Knowledge of technical products in the food and pharmaceutical industry required.
  • Experience in Technical Sales, Product Development, Market Development and Industrial capital sales preferred.
  • Proven time management, prioritization abilities and demonstrated strong project management skills.
  • Ability to identify customer needs and requirements.
  • Detailed knowledge of food and packaging processes.
  • Knowledge of GMP and HACCP programs.
  • Knowledge of US and Global Food Safety Standards.
  • A proactive and collaborative hands-on attitude to getting things done.
  • Ability to effectively communicate with customers and internal staff.
  • Must be able to travel (up to 50%) in the US and Canadian markets on a regular basis with occasional trips to the UK and CZ.
  • Must be proficient with office software applications.

Benefits:

Along with opportunities for career growth and development, Loma Systems provides a comprehensive benefits package, in conjunction with ITW, which supports our employees’ educational endeavors, wellness and financial security. Here are some of the features our comprehensive package has to offer:

  • Medical, dental and vision benefits
  • 401(k) retirement savings program
  • Paid vacation, sick days and holidays
  • Wellness and fitness program
  • Life insurance up to 8x the salary
  • Advancement opportunities
  • Educational assistance
  • Employee assistance program
  • Employee discounts with the ITW key suppliers: cars, computers, appliances and more

Loma Systems, an ITW Company, is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need an accommodation to apply for this position due to a disability, please contact kat.lach@loma.com. No other requests will be acknowledged.