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Quality Supervisor - Richton Park in Richton Park, IL at ITW

Date Posted: 5/21/2019

Job Snapshot

Job Description

Primary Responsibilities:

•         Communicate with Quality Assurance Inspectors (QA) and Quality Engineers (QE) about problems or concerns.

•         Disposition of non-conformance area with QE approval.

•         Assist with and maintain control of Quality & Manufacturing data specific forms & work instructions, including distribution/removal of obsolete forms/work instructions. 

•         Create, maintain and update Quality Floor Books for Production.

•         Assist Production Trainer with training of Operators and Quality Inspectors documentation/procedures/equipment & gages.

•         Communicate and post all Quality Alerts.

•         Create and update boundary boards.

•         Perform monthly analysis of nonconformance area.

•         Assist with and manage internal sorts as necessary.

•         Perform and assist with dock audits when required.

•         Work with Production on continuous improvements as related to Quality.

•         Provide Customer Support as needed

•         Assist in calibration as needed

•         Oversee day to day activities of Quality Inspectors and Launch Containment.

•         Back-up for Quality Inspectors when needed.

•         Contribute to the Company Quality Objectives

•         All other tasks as deemed necessary.

Job Requirements


•         3+ years manufacturing experience in roles of Operations or Quality Supervision

•         Strong communications skills both written and verbal

•         Computer Skills – MS Word, Excel and PowerPoint

•         Root cause analysis techniques

•         Good measuring skills

•         Able to read a blue print and differentiate colors

•         Must be able to work in a team or individual environment

•         Self-motivated individual

•         Must have the ability to pay attention to detail

•         Must be able to work a flexible shift, including overtime and weekends



Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Interpersonal Skills:

Alternative or combined skills in understanding, counseling, and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.


Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

For individuals with disabilities who may need help with the application process, ITW offers a contact to evaluate requests for assistance and, where appropriate, provide a reasonable accommodation to help the applicants to apply. If you would like this assistance, please email 

Note: Only requests for assistance to apply due to a disability will be responded to.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.