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Key Accounts Specialist in Carol Stream, IL at ITW

Date Posted: 5/2/2019

Job Snapshot

Job Description

About LOMA

Loma Systems®, an ITW Company, is a premier manufacturer of inspection equipment used to identify contaminants and product defects in the food and pharmaceutical industries.  Established in the UK in the 1960’s, Loma Systems is today one of the leading global companies involved in production line safety systems, boasting an impressive installed base of over 125,000 machines in over 100 countries.  Our talented team of people work across the world in a friendly, supportive work environment and with a no politics culture, there is nothing to stop you reaching your full potential.

Position Overview:

The Key Accounts Specialist will deploy and support Loma‘s Key Account strategic plan. Working within the Customer Relationship Department, the role will focus on the analytical and tactical work to ensure key account satisfaction throughout all interactional and transactional activities. The position holder will be expected to provide a professional and efficient sales and marketing function. This includes evaluating and responding to Request For Proposals / Quotation and preparing bid package responses to secure orders with selected key accounts. This role is critical in providing the highest levels of sales support to our most important customers while maximizing the efficiency of sales, marketing, engineering and service resources.

Responsibilities:

  • Understand and analyze Key Account industry trends, their end markets, sales strategies and channels.
  • Conduct Market Analysis and Key Account studies while exhibiting relentless focus on our 80 customers, products and processes.
  • Identify relevant contacts and potential sponsors within Key Accounts to secure customer loyalty and repeat sales.
  • Develop customized offering for each key account based on a validated analysis and business unit capabilities.
  • Assist in the development of purposed-designed solutions (equipment, after-market products) for key accounts.
  • Analyze purchase trends (product specific, demographic and competitive solution sales) and update Key Performance Indicators pertaining to Key Accounts.
  • Assist in delivering bid package proposals to Key Accounts (travelling to customer sites is expected)
  • Visit key accounts and attend trade shows as needed to support sales objectives.
  • Assist and host customer visits at the Carol Stream, IL facility. This includes initiating voice of customer events, in collaboration with the Marketing Department, to capture important information for the segment
  • Collaborate across functionally towards successful completion of outlined above responsibilities.
  • Pro-actively participate in ITW’s ‘toolbox’ initiatives (i.e. USa, 80/20 Philosophy, PLS, MRD, and In-Lining)
  • In addition to the duties listed above, the position holder must carry out tasks assigned by their supervisor that are essentially related to their duties.

Job Requirements

Essential:

  • Associate’s Degree in Business Administration, Marketing, Sales Management or related field required and a minimum 2 years of experience in sales, key account or a customer facing role.
  • May substitute education with minimum 5 years of experience in a similar role.
  • Must be enthusiastic, self- motivated and able to manage own workload.
  • Excellent verbal and written communication skills; confident with both internal and external. individuals at all levels. Excellent telephone manner.
  • Hands-on approach to getting things done, with a desire to make a difference.
  • Strong attention to detail and organizational skills.
  • Ability to work as part of a team as well as independently under pressure and react quickly to changing priorities.
  • High proficiency in Microsoft Office Applications (Word, Excel, Power Bi, Visio, Access) and SharePoint.
  • Must be able to travel across North America (US and Canada) up to 35% of the time.

Desirable:

  • Bachelor’s Degree in Business Administration, Marketing, Sales Management or related field preferred.
  • Experience within the capital equipment manufacturing organization.

Benefits:

Along with opportunities for career growth and development, Loma Systems provides a comprehensive benefits package, in conjunction with ITW, which supports our employees’ educational endeavors, wellness and financial security. Here are some of the features our comprehensive package has to offer:

  • Medical, dental and vision benefits
  • 401(k) retirement savings program
  • Paid vacation, sick days and holidays
  • Wellness and fitness program
  • Life insurance up to 8x the salary
  • Advancement opportunities
  • Educational assistance
  • Employee assistance program
  • Employee discounts with the ITW key suppliers: cars, computers, appliances and more

Loma Systems, an ITW Company, is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need an accommodation to apply for this position due to a disability, please contact kat.lach@loma.com