Credit/Collections Analyst - Temporary in Norwood at ITW Test & Measurement and Equipment

Date Posted: 10/23/2019

Job Snapshot

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Job Description

Credit/Collections Analyst - Norwood, MA
Instron® is a global organization that designs, manufactures, sells and services materials testing systems.  Instron is a clear global leader in materials testing applications and its leadership in the marketplace is continually expanding.  You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.
Principal Duties & Responsibilities:
•         Responsible for the timely collection of pre-assigned customer accounts.  These efforts are facilitated by working closely with the sales, billing, service and shipping departments, as well as international branch offices.
•         Communicate with interested parties the status of collection efforts and outstanding issues.
•         Review and log incoming letters of credit.  Track their collection cycle to ensure timely settlement.
•         Negotiate the settlement of delinquent accounts and recommend when accounts should be sent to an outside collection agency or written off.
•         Assist in the development and implementation of standard practices and procedures which facilitate a desirable turnover of receivables and customer goodwill.
•         Assist in providing customers with invoice copies or statements
•         Assist in the billing function, as needed
•         Ad-hoc requests as necessary
Knowledge, Skills, and Abilities Required:
•         Strong interpersonal and communication skills are required.
•         Pleasant telephone manner.
•         Good computer skills. Experience with Microsoft office products a plus.

Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately.  Enjoy a competitive salary and generous benefits that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program.  Instron is an Equal Opportunity/Affirmative Action employer.  We employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.