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Applications Manager in Norwood at ITW Test & Measurement and Equipment

Date Posted: 11/23/2018

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Job Description

Applications Manager


Instron® is a global organization that designs, manufactures, sells and services materials testing systems. Instron is a clear global leader in materials testing applications and its leadership in the marketplace is continually expanding. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.

Position Summary

The Applications Manager is a key position within the Low Force Applications Business Team. 

Key responsibilities include:

  • Managing the daily operations of the Instron Demonstration Laboratory, including scheduling of customer and field applications test requests and customer demonstrations.Ensuring that the laboratory is clean, organized, and maintained. May also assist in product testing, trouble-shooting, and evaluation with equipment.
  • Developing and mentoring a team of applications engineers to their highest potential.
  • Reviewing and ensuring that the quality of customer reports from the Demo Lab meets sales requirements and Instron professional standards.
  • Supporting ongoing order pursuit activities by providing customized testing solutions and configuration recommendations for specific customer applications.
  • Overseeing the order review process and implementing necessary corrective actions when necessary.
  • Interacting with Sales and Engineering to gain an understanding of optimized system configurations, competitive applications information, and system proposals.
  • Participating in training of sales, service, and support staff on use of products to fulfill customer needs.
  • Assisting with product demonstrations to customers in the field and at the factory.
  • Assisting in the production of sales tools such as application books, presentations, seminar/webinar content and product videos.
  • Attending and maintaining high visibility at targeted technical conferences, tradeshows, exhibits, and seminars.
  • Working with the Product Management Team to identify and document competitive advantages in specific application and market niches.
  • Working with Marketing to create and maintain marketing plans, advertising and sales tools including brochures, product descriptions, testing solutions, web content, etc.
  • Leverage Instron’s social media channels and marketing events to support Instron as a thought leader in the industry.
Successful candidates will have a strong understanding and appreciation for materials and product testing, usually acquired through a combination of completion of a Bachelor’s Degree in Engineering or Materials Science as well as hands-on applications engineering experience.
Additional requirements include:
  • Must possess dynamic leadership qualities, including flexibility, reliability, and an effective team player and communicator.
  • Strong, cross-functional leadership skills and project management expertise.
  • A positive attitude focused on understanding, anticipating and responding to the needs of our customers, both internal and external to the department and organization.
  • Effective coach with the ability to hire, develop and retain a diverse pipeline of great talent.
  • Exceptionally self-motivated and directed. Results orientated. Sets high goals for personal and team accomplishments.
  • Ability to facilitate and drive change within the department and organization.
  • Must have a desire to travel as required. Travel amounts will vary depending on business conditions, campaigns and other projects that may be taking place, but could involve anything from day trips to 10-day international excursions. Expect on the order of 15-25% travel.

Take this opportunity to join a successful and enthusiastic team where you can make a significant impact immediately. Enjoy a competitive salary and generous benefits that includes health, dental, life and LTD insurance, 401k (with a great match), and a 100% tuition reimbursement program.

Instron is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.